The British Council Customer Services Team in Hanoi is seeking suitable candidates for the post of Customer Services Helpers. Successful candidates will have the opportunity to work in different areas of customer journey and teaching centre (answering enquiries, supervising placement test process, or working within an administrative team in doing student service tasks in the Teaching centre. For details please refer to the Role Profile and British Council behaviours).

 

Details

Địa điểm Hanoi
Mức lương Gross wages: in local currency equal to US$2 per hour
Hạn nộp hồ sơ Thứ Tư 20 Tháng Mười Một 2013

Role overview

Applicants should meet the following requirements: 

  • Good level of English and Vietnamese (Intermediate and above) 
  • Good communication and organization skills 
  • Be flexible for at least 15 hours of work per week (including Saturday/Sunday and evenings) 
  • High sense of responsibility, dynamism, attention to details and customer-oriented 
  • Ability to work in a way that promotes the safety and well-being of children 
  • Ability to demonstrate British Council’ behaviours at Essential level: Working together, Making things happen and Being Accountable 
  • Ability to work as part of a team 
  • Ability to use MS Office applications (Word, Excel, PowerPoint, Outlook, Explorer) 

Term of Service 

This is a non-employment position under term-based hourly paid contract. Gross wages: in local currency equal to 2USD per hour, together with active working environment and career development opportunities. 

How to apply

Please email your cover letter and CV to: 

Ms Nguyen Thu Anh
Customer Services Advisor
British Council
20 Thuy Khue St, Tay Ho, Hanoi 
Email: thuanh.nguyen@britishcouncil.org.vn

We regret that only short listed candidates will be contacted. 

We are an equal opportunities employer and we welcome applications from all qualified candidates. The British Council believe that all children have potential and that every child matters - everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989.
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