Changes are taking place in our world every day as a result of the rapidly evolving Covid-19 situation. During this challenging time, our hearts and thoughts are with all who have been impacted by this unprecedented global event. We salute all who are doing their part and working hard to ensure that our lives and loved ones are kept safe and sound.  

At the British Council, the health, safety and well-being of all our staff, customers, partners and the communities in which we operate is a top priority. We support and cooperate with all local government agencies by putting all necessary measures in place to ensure the continued well-being of all with whom we engage at work, and as responsible corporate citizens of the world. 

To support Vietnam’s efforts to halt the spread of Covid-19, our offices and teaching centres in Hanoi and Ho Chi Minh City will close to the public until 15 April 2020. Our services to customers are available remotely via telephone, email and our online channels.

Additionally, we are doing our best to maximise the learning journeys and cultural connections for all through online resources that are available 24/7 and accessible to all. We remain connected to all our stakeholders through timely communication and technology. Our corporate website is regularly updated and information on the following topics may be found from the below.  

Teaching Centre
IELTS
Arts and Culture 
Covid-19 and health advisories

Study UK: For general support, students are encouraged to check their institution’s website, contact their well-being support services, or phone UKCISA’s Student Advice line at +44 20 7788 9214 (13.00−16.00 UK time, Monday to Friday). 

We will continue to monitor the situation closely and stand ready to take actions that put human health and safety at the front and foremost. The situation may place us apart for now but we remain deeply committed to our vision of a more connected world of which everyone is a part.   

If you would like to reach us for more information, please call our office at 1800 1299 or send us an email. Our customer service representatives are happy to assist you.

Thank you for your continued support and understanding during these extraordinary times. 

The British Council, Vietnam