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Customer services opening hours
In this section
Contact us
Customer services opening hours
Office closure for the Lunar New Year holiday in Hanoi and Ho Chi Minh City
British Council Hanoi
Please click on each of the the office or teaching centre to view its opening hours.
Thuy Khue (Hanoi)
Enquiries and visitors opening hours
Day
Opening hours
Monday to Friday
08.30 to 20.00
Saturday and Sunday
08.30 to 12.30 and 13.30 to 18.00
Public holidays
Closed
English courses fee collection hours
Day
Opening hours
Monday to Friday
08.30 to 19.00
Saturday and Sunday
08.30 to 12.00 and 13.30 to 17.00
Public holidays
Closed
Exams services
Day
Opening hours
Monday to Friday
08.30 to 20.00 (fee collected up to 19.00)
Saturday
08.30 to 12.00 and 13.30 to 17.30 (fee collected up to 16.30)
Sunday and public holidays
Closed
Ngo Thi Nham (Hanoi)
Enquiries and visitors opening hours
Day
Opening hours
Monday to Friday
08.30 to 20.00
Saturday and Sunday
08.30 to 18.30
Public holidays
Closed
Teaching Centre at Brendon Primary School (Hanoi)
Enquiries and visitors opening hours
Day
Opening hours
Monday to Friday
08.30 to 20.00
Saturday and Sunday
08.30 to 12.30 and 13.30 to 18.00
Public holidays
Closed
Fee collection hours
Day
Opening hours
Monday to Friday
08.30 to 19.00
Saturday and Sunday
08.30 to 12.00 and 13.30 to 17.00
Public holidays
Closed
Cach Mang Thang Tam (Ho Chi Minh City)
Enquiries and visitors opening hours
Day
Opening hours
Monday to Friday
08.30 to 20.00
Saturday and Sunday
07.30 to 20.00
Public holidays
Closed
English course fee collection hours
Day
Opening hours
Monday to Saturday
08.30 to 19.00
Sunday
08.30 to 17.00
Public holidays
Closed
Exams services
Day
Opening hours
Monday to Friday
08.30 to 20.00 (fee collected up to 19.00)
Saturday
08.30 to 12.00 and 13.30 to 17.30 (fee collected up to 16.30)
Sunday and public holidays
Closed
Dien Bien Phu (Ho Chi Minh City)
Enquiries and visitors opening hours
Day
Opening hours
Monday to Friday
08.30 to 20.00
Saturday and Sunday
07.30 to 18.30
Public holidays
Closed
Fee collection hours
Day
Opening hours
Monday to Friday
08.30 to 19.00
Saturday and Sunday
08.30 to 17.00
Public holidays
Closed
Thai Van Lung (Ho Chi Minh City)
Enquiries and visitors opening hours
Day
Opening hours
Monday to Friday
08.30 to 20.00
Saturday and Sunday
07.30 to 18.30
Public holidays
Closed
Fee collection hours
Day
Opening hours
Monday to Friday
08.30 to 19.00
Saturday and Sunday
08.30 to 17.00
Public holidays
Closed
Public holidays and office closure in 2021
DATE
HOLIDAY
1 January
New Year holiday
10 to 16 inclusive
(Our front of house will reopen on 16 February 2021)
Lunar New Year holiday
21 April
Hung King Commemoration Day
10 April
Good Friday
13 April
Easter Monday
30 April
Reunification Day
1 May
Labour Day
2 and 3 September
National Day
25 December
Christmas holiday
26 December
Boxing Day
29 December
In lieu of Good Friday (2 April)
30 December
In lieu of Easter Monday (5 April)
31 December
In lieu of second UK May bank holiday
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In this section
Contact us
Customer services opening hours
Office closure for the Lunar New Year holiday in Hanoi and Ho Chi Minh City