At the British Council, the health and safety of our staff, customers and the communities in which we operate is our top priority. Thank you for working with us as we follow the advice of the health authorities and government in our response to the spread of Covid-19 in Vietnam.

IELTS update

The current situation for IELTS is that tests are running as scheduled. Test takers should read the test taker special measures (in the expandable section below) and be fully prepared to comply.

Special deferral policy before the test day 

Test takers can request to defer their test dates by up to 3 months free of charge if you:

  • are positive with Covid-19 (within 14 days before the test day)
  • have a high temperature, persistent cough, difficulty breathing or other flu like symptoms.

Please notify us sufficiently about their circumstances via email exams.hanoi@britishcouncil.org.vn or exams.hcmc@britishcouncil.org.vn with title [Change IELTS Date – Reference Number – Registered Date] with supporting documents of positive Covid test result from trusted medical centres or hospital. 

Cambridge International Examinations update

Cambridge Assessment International Education – May/June 2022 examinations:

  • Registration is open.

For more details, please visit here

Professional and other exams updates

Please contact British Council for the status of our professional and other exams. 

Our test taker special measures during Covid-19 situation

Health declaration 

All test takers must scan the venue QR code to carry out the health declaration process at the entrance of the exams area on the test day. 

Please do not attend your test if you:

  • are positive with Covid-19 (within 14 days before the test day)
  • have a high temperature, persistent cough, difficulty breathing or other flu like symptoms.

Test takers under 18 years old

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

We seek your cooperation to follow 5K instructions and basic hygiene practices such as frequent handwashing and/or using hand sanitisers.

  • We advise you to report an additional 60 minutes prior to the previously specified arrival time of the test  
  • We are implementing temperature screening in the test venue before test takers enter the exams area. Test takers with symptoms of fever will not be able to take the test
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands
  • Please maintain a one metre distance from other test takers or staff wherever possible
  • You must bring with you, a face mask that covers your mouth and nose. You will be requested to remove this for identification or other purposes. 
  • For speaking tests staff and examiners will also wear a face mask. 
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions
  • You will be asked to take any stationery you use at the venue away with you except scratch paper, notes or workings sheets.

After your test:

If you are diagnosed with Covid-19 within 14 days after you take your test, please report this to your test centre by email. This will help ensure we can communicate with other test takers and follow local health authority and government guidelines.

We are monitoring the situation very closely and will continue to take relevant measures in line with the advice of our national healthcare authorities. If you require more information or assistance, please contact us at 84 1800 1299 or refer to Vietnam’s Ministry of Health website at http://moh.gov.vn where useful health and hygiene advisory updates can be found.