At the British Council, the health and safety of our staff, customers and the communities in which we operate is our top priority. Thank you for working with us as we follow the advice of the health authorities and government in our response to the spread of Covid-19 in Vietnam.

IELTS update

The current situation for IELTS is that tests are running again as scheduled. Test takers should read the test taker special measures (in the expandable section below) and be fully prepared to comply.

Re-scheduling and refunds

Affected test takers will be contacted for further instruction of re-scheduling and refund details by British Council.

We have made the following exceptions for test takers who can request to re-schedule their test date until February 2022.

  • are currently in a country or place that would face quarantine on arrival in Vietnam, and are therefore are unable to travel to Vietnam for the test
  • are under 14-day compulsory quarantine order, 14-day medical surveillance or other self-quarantine order, as required by the Vietnam government
  • have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

If any of the above apply to you, please make a request by contacting us hotline 84 1800 1299 or email or We will send a confirmation within five working days.

Cambridge International Examinations update

Cambridge Assessment International Education – May/June 2022 examinations:

  • Registration is open.

For more details, please visit here

Professional and other exams updates

Please contact British Council for the status of our professional and other exams. 

Our test taker special measures during Covid-19 situation

Health declaration 

All test takers must follow the health declaration process at the entrance of the exams area on the test day to declare that they are eligible to attend the test session.

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Vietnam Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

For Hanoi test takers

All test takers taking IELTS on paper and on computer must scan QR code to carry out the health declaration process at the entrance of the exams area on the test day to declare that they are eligible to attend the test session.

For HCMC test takers 

All test takers taking IELTS on paper in HCMC are required to be fully vaccinated or fully recovery people with a green card or supporting document. Please ensure that you show your green card or confirmation letter of fully recover from Covid-19 to the security of the building or exams venue staff on request. 

Additionally, candidates who take IELTS on paper at Kent International College must have a negative result from Covid-19 test within 72 hours to entitle to access the building.

  • If you have a valid negative Covid-19 test result, please show it to the security guys upon your arrival
  • If you do not have a valid negative Covid-19 test result, we will arrange a quick test kit for you at the test venue. The quick test kit will be covered by the British Council. Please follow instructions of venue staff to complete the quick test properly. 

Under 18s

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

  • We advise you to report an additional 60 minutes prior to the previously specified arrival time of the test  
  • We are implementing temperature screening in the test venue before test takers enter the exams area. Test takers with symptoms of fever will not be able to take the test
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands
  • Please maintain a one/two metres distance from other test takers or staff wherever possible
  • You are welcome to/should bring with you, a face mask that covers your mouth and nose. You may be requested to remove this for identification or other purposes. 
  • For speaking tests staff and examiners may/will also wear a face mask. Neither the test taker nor the examiner can insist that the other remove or put on a mask for the purpose of the interview
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions
  • You will be asked to take any stationery you use at the venue away with you except scratch paper, notes or workings sheets.

After your test:

If you are diagnosed with Covid-19 within 14 days after you take your test, please report this to your test centre by email. This will help ensure we can communicate with other test takers and follow local health authority and government advice.

For general information on Covid-19 in respect to studying in the UK and UK qualifications please see here.

For more information or assistance, please contact our customer services team at or, or call our free hotline at 1800 1299.