Placement Test Invigilator in Hanoi

To represent the British Council to the public via face-to-face communication. To deliver excellent customer service to actual and potential students, visitors and enquirers. We are looking for part-time staff with the following main tasks:

• prepare placement test materials (pens, pencils, eraser, test papers, registration forms, etc.)
• set-up testing rooms
• welcome and check name and arrival time of the customers
• instruct customers fill information in the registration form
• input test results and customer data into the system with high accuracy
• tick customers attendance on system 
• instruct customers take a test clearly
• marking LA written papers
• floating customers from writing room to interview room
• Instruct students to Counselling area for further consultation after oral test.
• report on LA daily problem and LA record to LA team leader
• file documents
• carry out other tasks as required by LA team leader

Successful candidates will have the opportunity to work in different areas of customer journey and teaching. 

Applicants should meet the following requirements:

• good level of English and Vietnamese (upper-Intermediate and above)
• good communication and organization skills
• be flexible for at least ten hours of work per week (including Saturday/Sunday and evenings)
• high sense of responsibility, dynamism, attention to details and customer-oriented 
• ability to work in a way that promotes the safety and well-being of children
• ability to demonstrate the British Council’s behaviours at essential level: working together, making things happen and being accountable. (For details please refer to the British Council’s behaviours)
• ability to work as part of a team
• ability to use MS Office applications (Word, Excel, PowerPoint, Outlook, Explorer)
• preferably first or second year university student.

Interested candidates please send your CV to email address: linha.nguyenthuy@britishcouncil.org.vn with email subject [Invigilator - Name].

About us

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.

We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.

We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.

We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

The British Council in Vietnam is a priority country for the British Council within East Asia. The British Council in Vietnam has offices and teaching centres in Hanoi and Ho Chi Minh City.

For more information see www.britishcouncil.org or www.britishcouncil.vn