IT Helper
Maintain reliable and consistent ICT environment and provide technical support for classrooms and offices, including the main office and branch(es).
Details
| Location | British Council in Hanoi |
|---|---|
| Salary | Gross service fees: in local currency equal to VND45,000 per hour |
| Duration | Ten months part-time contract with possibility to extend |
| Working hours | The post holder will be required to work a five-day week on a shift system from Monday to Sunday. Evening and weekend working is required on a regular basis. |
| Closing date | Tuesday 15 September 2020 |
Role overview
We are looking for part-time IT staff with the following main tasks:
Maintain full functionality of ICT devices in classrooms and office:
- carry out the daily checks in classrooms (projector, computer, interactive white board, Apple TV, speaker, internet access, teaching software, …) to fix any issue before classes start
- carry out the daily checks of network devices, servers and CCTV system, immediately report issues to line manager take appropriate actions
- carry out daily checks office devices (printers, photocopiers…) to take appropriate actions timely, avoid interruption on office operation.
Provide technical support timely to ensure continuity of teaching activity and office operation:
- deal with issues of computers, projector, printers, tablets in classroom and office
- support teachers and back-office staffs in using ICT devices (Ipads, WIFI system, Apple TV…) and Microsoft Office Apps (Word, Excel, PowerPoint…)
- collaborate with Global Service Desk members to resolve technical issues.
How to apply
Interested candidates, please send your CV to email address: binh.nguyen@britishcouncil.org.vn with email subject [Helper - Name].
About us
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We work with over 100 countries in the fields of arts and culture, English language, education and civil society. Last year we reached over 80 million people directly and 791 million people overall including online, broadcasts and publications. We make a positive contribution to the countries we work with – changing lives by creating opportunities, building connections and engendering trust. Founded in 1934 we are a UK charity governed by Royal Charter and a UK public body. We receive 15 per cent core funding grant from the UK government. www.britishcouncil.org