Examinations Operations Manager
We are looking for an experienced Operations Manager for our Examinations Team in our Hanoi office.
Details
| Reference number | VIE-437 |
|---|---|
| Location | Hanoi, Vietnam |
| Salary | Pay band 6 (from min of VND35,853,000 per month) |
| Duration | Indefinite |
| Working hours | Standard |
| Annual leave | Standard |
| Closing date | Wednesday 22 May 2019 |
Role overview
In this role, you will ensure exams operations are optimally executed to support achievement of business targets, quality and compliance standards of the British Council as well as exam boards and customer service excellence.
You will also plan and execute exam operations within the country in collaboration with Regional leadership. This role will also be expected to lead the implementation on a board range of improvement projects working closely with cluster and global counterparts.
You can take pride in the fact that you will be given opportunities to guide and develop the team to adopt new ways of working while maintaining team morale and overall integrity of products and services rendered to various stakeholders.
To be qualified for this role, you will be able to communicate well in both spoken and written English and Vietnamese with a bachelor’s degree. You will have the ability to come up with project plans to implement improvement initiatives as well as to maintain business standards while integrating new ways of working. You will bring along three years’ experience of managing a team as well as operations management experience.
How to apply
To apply, please visit our jobs portal at https://tinyurl.com/VIE-437e
About us
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 75 million people directly and 758 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
The British Council in Vietnam is a priority country for the British Council within East Asia. The British Council in Vietnam has offices and teaching centres in Hanoi and Ho Chi Minh City.
For more information see www.britishcouncil.org or www.britishcouncil.vn